Diamond Resort Phuket Official Account

We had a 3 bedroom ground floor unit next to the pool. Because the mini apartment was long it meant the kids were down one end and us the other giving us much appreciated space. Bang Toa Beach was lovely to swim at and spend the day, much nicer than the other we visited. The hotel offer an easy transport service to and from the beach and local shops. Would definitely stay again. Food at their restaurant was pretty good, breakfast buffet was nothing special but adequate. There is also a little cafe next door not afflicted which was very reasonable and great to grab something from anytime of the day.

Spacious apartment with full equipped kitchen. Breakfast can be chaotic but food was excellent. Staff are genuinely trying to help with everything. Shuttle bus to the beach and Boat Ave is very handy.

The staff and service was excellent. Notably the hotel manager Su who was very kind and considerate. Generally all staff are very super polite and helpful which we have grown to love and expect in our 4th time in Phuket. Hotel is new with good facilities and constantly being cleaned everywhere and very well kept. it's great and very convenient to have a restaurant as part of the hotel adjoining the pool. We could eat/relax and watch the kids play. It would be even better if they could expand the kids area a little bit as there were alot of families staying there. Very convenient to have a private shuttle service available to take us to the beach and to the shopping/restaurant area. All in all we were satisfied and happy with our stay . It only fell short of top score from the dislikes we mentioned.

Excellent location, we especially enjoyed the ease and convenience of the free shuttle bus which took us to the key spots every day. The hotel is run very efficiently which is evident in their quality. Thank you to Ton for being so helpful, he was always very happy to see us and give us advice on what to do around Phuket. He helped us to book Carnival Magic which was the most incredible experience of our lives. Overall, I cannot fault this hotel. The breakfast was delicious, the staff went out of their way for us. I’d like to mention that there was no space in the shuttle bus on the way back to the hotel so the driver called us another driver immediately to come and collect us as to not leave us stranded! Above and beyond. Thank you.

We enjoyed our breakfast everyday, and we thought Sue the Restaurant Manager was really great, she took the time to make you feel welcome and always had a smile, the staff generally were very friendly too. The cleaning of our room was competent also. The shuttle service was enjoyed too